Sometimes have to shut engine off and then restart to get CUE system to work." Have to turn system off and then may or may not reset. Freezes up, or screen just jiggles and accepts no commands. Took car back to dealer and they replaced the CUE screen. I desire a new-used vehicle with embedded navigation, compared to Onstar call in for directions." The backup camera has horrible resolution and makes it very difficult to see whenever I use it, which is always! The mechanics at the dealership where I work, cannot fix it to make it clearer, I just have to purchase a new-used vehicle and hope for the best. "Touch sensor pad had to be replaced at the dealership where I worked. "The display screen was slow or would freeze up. "The cue system screen had to be replaced. Fortunately, we have a extended warranty coverage and were able to get it replaced." "The Cadillac CUE Infotainment Center is a known issue.
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Dealer couldn't tell me how to correct it. The screen has work fine since it was replaced." They replace it with a screen made by a different supplier. They said the original supplier made defective screens. We took it to the Cadillac dealer and they replaced it for free. However, the displayed within three years, which to me is indicative of poor design" CUE display was replaced under warranty by dealership.
"CUE display screen buttons stopped responding to touch in lower center of display. "Display screen would freeze and become none responsive" "Fuzzy, blurred screen in 50-68 degree weather and vehicle is garaged in evenings"